Outsourced IT Services Los Angeles

The IT Partner Los Angeles Businesses Trust

Your Technology, Managed. Your Business, Protected.

Urban IT delivers responsive, enterprise-grade managed IT services to growing businesses across the Greater Los Angeles area. We handle the technology so you can focus on running your company.

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24 Years in Business

45,000+ Issues Resolved

Urban IT Lobby Sign Los Angeles IT Services
Proven Reliability, Recognized by Industry Leaders

Award-Winning Managed IT Services for Los Angeles Businesses

Channel Futures MSP 501 award won by Urban IT in 2022 and 2023.
The Channel Co's CRN award for Top Solution Provider 500 won by Urban IT in 2022.
Clutch award for Top Managed Service Provider in Los Angeles won by Urban IT in 2024.
What We Do

Complete IT Support, Cybersecurity, and Cloud Services Under One Provider

Whether you need a fully outsourced IT department or co-managed support alongside an existing team, Urban IT delivers the full spectrum of technology services your business needs to operate securely, efficiently, and without interruption.

Managed IT Services

Your technology, fully managed. We monitor your systems around the clock, handle helpdesk tickets, manage patches and updates, maintain your infrastructure, and serve as your dedicated IT department without the overhead of hiring in-house. One flat monthly rate, no surprises.

IT Helpdesk & Support

When something goes wrong, your team should not have to wait. Our local Los Angeles helpdesk provides fast, knowledgeable support by phone, remote access, or on-site visit, with response times your business can count on.

Cybersecurity

Cyber threats targeting Los Angeles businesses are not slowing down. Urban IT delivers layered protection: endpoint detection and response, email security, multi-factor authentication, and vulnerability management, all working together to keep you covered.

IT Compliance

Staying compliant with frameworks like HIPAA, NIST, SOC 2, and CMMC takes more than a one-time effort. We partner with regulated businesses to build lasting compliance programs that hold up under scrutiny, year after year.

Network Management

A reliable network is the foundation everything else runs on. Urban IT designs, deploys, and manages the infrastructure that keeps your business moving: switches, firewalls, wireless access points, and on-premise servers, configured for performance, security, and room to grow.

AI Consulting

AI can boost your team’s productivity, but without the right guardrails it can just as easily create risk. Urban IT helps Los Angeles businesses get it right: vetting the tools, setting policies that stick, and deploying AI in a way that improves productivity without putting your data at risk.

VoIP & Communications

Ditch the outdated phone system. Urban IT deploys and manages modern VoIP solutions that keep your team connected whether they are in the office, working remotely, or splitting time between both. We handle number porting, hardware, call routing, and ongoing support so your phones just work.

IT Consulting & Strategy

Technology investments should align with where your business is going, not just where it is today. Our vCIO consulting services give you strategic IT guidance, vendor evaluation, and long-term technology planning without the cost of bringing on a full-time executive.

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Why Partner With Us

Why Businesses Choose Urban IT for IT Services

We go beyond just resolving support tickets. We become an extension of your team, thinking strategically about your technology so you do not have to.

01
Local LA County Team

We are based right here in Westlake Village, CA. Our local team knows the businesses, industries, and urgency of the communities we serve, and we are close by when remote support is not enough

02
Outsourced, In-House IT Team

We work as a true extension of your business. You get consistent support from people who understand your environment, your priorities, and how your team works.

03
Predictable Monthly IT Expenditure

Flat-rate pricing gives you clear, consistent IT spending each month. No surprise invoices, no hidden fees, and no guessing what support will cost.

04
Proactive, Not Just Reactive

We monitor your systems around the clock to catch issues early, reduce downtime, and fix problems before they disrupt your business.

05
Award-Winning Support

Urban IT has been recognized by Channel Futures MSP 501, CRN Top 500, and Clutch as a leading managed service provider in Los Angeles.

06
Enterprise-Grade Security

We bring enterprise-level cybersecurity practices to small and mid-size businesses, to protect your organization from threats that grow more advanced every year.

07
Strategic IT Planning

Through regular business reviews, technology roadmaps, and budget planning, we help align your IT investments with your long-term business goals.

08
24 Years of Experience

For more than two decades, we have built lasting partnerships across legal, healthcare, finance, professional services, real estate, escrow, e-commerce, and more.

The Urban IT Difference
Your Trusted Technology Partner, Not Just another IT Vendor

What sets Urban IT apart is not one single service. It is how everything works together: a local team that knows your business, proactive monitoring that helps prevent problems before they happen, clear monthly pricing, and strategic guidance that keeps your technology aligned with your goals. Each of these matters on its own. Together, they are what separate a basic IT vendor from a true technology partner.

About Urban IT

Proven IT Experience Since 2002

Urban IT was founded in 2002 by Brian Zander with a simple purpose: to give small and mid-size businesses access to the same level of IT support, strategy, and reliability that larger companies expect, without the enterprise-level cost or the impersonal experience that often follows when IT firms are acquired by private equity.


More than twenty years later, that purpose still guides our work. Headquartered in Westlake Village, we support businesses throughout West Los Angeles, the San Fernando Valley, and Ventura County. Our clients include law firms, professional services firms, e-commerce companies, medical practices, and other organizations that depend on secure, responsive technology every day.

Urban IT office building located at 370 N Westlake Blvd, Ste 230, Westlake Village, CA. Urban IT provides IT services to businesses throughout West Los Angeles and Ventura County.
Leadership

A Note from Our President

Running a business in Los Angeles is not easy. The competition is intense, the pace is relentless, and the stakes are real. The last thing you should have to worry about is whether your technology is slowing you down, creating unnecessary risk, or holding your business back.

I started Urban IT because I saw too many businesses frustrated by IT providers that promised more than they delivered. They were responsive during the sale, but hard to reach when something went wrong. They fixed issues after the fact, but did not always take the time to prevent them. Many business owners were left wondering what they were really paying for month after month.

We built Urban IT to be different. That starts with being honest about what we can and cannot do, and only taking on clients where we believe we can deliver real value. It continues with how we respond, how we communicate, and how seriously we take the responsibility of being trusted with your company’s technology.

If you are evaluating IT providers, I would encourage you to look beyond the sales pitch. Look at response times, client retention, communication, security standards, and whether the company truly understands your industry and your business. I’m confident that when you do, Urban IT will stand out. We would love the opportunity to earn your trust.

Image of Brian Zander, the president of Urban IT, Inc.
Brian Zander Signature President of Urban IT
President, Urban IT, Inc.
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Industries

IT Services for Law Firms, CPA Firms, Healthcare, Escrow, and Professional Services

Every industry has different compliance requirements, workflows, and risk profiles. Urban IT brings specialized knowledge to each vertical we serve.

Law Firms

Law firms run on confidentiality, deadlines, and documentation. We support legal teams with secure file management, reliable uptime, and compliance-ready infrastructure that keeps cases moving and client trust intact.

Financial Firms

Financial firms handle sensitive data and operate under strict regulatory oversight. We provide the secure, compliant infrastructure that accounting practices, investment firms, and brokerages need to operate with confidence and stay audit-ready.

Healthcare

Medical practices and healthcare organizations depend on always-available systems and airtight data protection. We manage HIPAA-compliant environments that keep patient records secure and clinical operations running without interruption.

Real Estate & Escrow

Real estate and escrow offices move fast and handle sensitive transaction data daily. We keep your team connected across locations, protect client communications, and make sure your systems hold up during the busiest closing periods.

Construction & Engineering

Construction and engineering firms are never in one place. We keep your field crews, project managers, and back-office staff connected, with reliable access to the tools and data they need on any site.

Nonprofits Organizations

Nonprofits need enterprise-grade technology without enterprise-level budgets. We help mission-driven organizations protect donor data, maximize their existing tools, and keep operations running so staff can stay focused on impact.

Manufacturing & Distribution

Manufacturing and distribution businesses depend on operational continuity across the floor and the supply chain. We manage the networks, servers, and devices that keep production on schedule and logistics running without costly interruptions.

Retail & Hospitality

Retail and hospitality businesses live and die by the customer experience. We manage the technology behind your point-of-sale, reservations, and back-office systems so your staff can stay focused on the people in front of them.

See All Industries We Serve
Service Area

Local IT Support Across Los Angeles, the San Fernando Valley, and Ventura County

Urban IT is based in the Westlake Village area and provides IT services to businesses across West Los Angeles, San Fernando Valley, Ventura County, and remote teams or satellite offices throughout the United States.

West Los Angeles

From the high-rise offices of Century City and Beverly Hills to the tech campuses of Playa Vista and Marina del Rey, and the corporate parks of El Segundo and the South Bay, we support businesses across one of the most commercially dense regions in the country.

  • Los Angeles
  • Century City
  • Beverly Hills
  • West Hollywood
  • Culver City
  • Marina Del Rey
  • Santa Monica
  • Pacific Palisades
  • Malibu
  • …and more
San Fernando Valley

The Valley is home to major business hubs like Warner Center, the Burbank Media District, and the Glendale commercial corridor. We support the dense mix of professional services, healthcare, finance, and media companies that call the Valley home.

  • Agoura Hills
  • Calabasas
  • Woodland Hills
  • Encino
  • Sherman Oaks
  • Van Nuys
  • Studio City
  • Burbank
  • Glendale
  • …and more
Ventura County

From the Conejo Valley corridor to the shores of Ventura, we provide IT services to businesses across the county with on-site and remote coverage, fast response times, and a team that knows the local market well.

  • Westlake Village
  • Thousand Oaks
  • Newbury Park
  • Camarillo
  • Oxnard
  • Ventura
  • Moorpark
  • Simi Valley
  • Oak Park
  • …and more
Remote Teams + Satellite Offices

Whether your team works fully remote, operates out of a satellite office, or splits time between both, we provide the same helpdesk, monitoring, and device management your main location relies on. One provider, consistent support, regardless of where your people are working from.

Managing technology across multiple locations or a remote workforce introduces complexity that a single-location business never has to think about. Device procurement and setup, VPN access, endpoint security, and helpdesk coverage all need to work seamlessly across every user and every location. Urban IT centralizes that management so nothing falls through the cracks whether someone is working from home, traveling, or sitting in a branch office across the country.

Learn more about our service area
Client Testimonials

What Southern California Businesses Say About Urban IT

We’ve been building lasting partnerships across Southern California since 2002. Here’s what our clients say.

  • We went through two IT companies before finding Urban IT. The difference was immediate. Our systems are more stable, our staff actually gets help when they call, and we finally have someone who understands the compliance side of running a law firm. I do not even have to think about IT anymore.
    James Whitfield
    James Whitfield, Esq.
    Managing Partner
    Century City
  • Cybersecurity was something we knew we needed to take more seriously but kept putting off. Urban IT came in, assessed where we were exposed, and put together a plan that made sense for our size and budget. They did not oversell us on things we did not need. That built a lot of trust early on.
    Rachel Goldstein
    Rachel Goldstein
    VP of Finance
    Santa Monica
  • Our previous provider could not keep up with our compliance requirements. Urban IT understood the regulatory environment from day one and helped us get our security documentation in order ahead of an upcoming audit. They have been a genuine asset to the firm, not just another vendor.
    Michael Tanaka
    Michael Tanaka, CFA
    CFO
    Calabasas
  • What surprised me most was how responsive they are. We have a team spread across two offices and several people working remotely, and everyone gets the same level of support. It sounds simple but it is harder to find than you would imagine.
    Sarah Lennox
    Sarah Lennox
    Chief of Staff
    Beverly Hills
  • Tax season used to come with serious IT headaches. Since we brought Urban IT on, that has not been the case. They proactively handle updates and maintenance on a regular schedule, and they understand that there are times of year when nothing can go down.
    Jon Shaprio
    Jon Shapiro, CPA
    Partner/CPA
    Encino
  • We were growing fast and our technology was not keeping up. Urban IT helped us build out the infrastructure to support where we were going, not just where we were. A year later, we have doubled our headcount, and nothing has broken. That alone says a lot.
    Chloe
    Christine Navarro
    COO
    Glendale
Common Questions

Frequently Asked Questions for Outsourced IT Providers

Urban IT is based in the Westlake Village, CA and provides IT services to businesses across West Los Angeles, the San Fernando Valley, and Ventura County. We also support fully remote teams and satellite offices regardless of location.

Review our service area page for more information.

Learn more about West Los Angeles here.
Learn more about the San Fernando Valley here.
Learn more about Ventura County here.

Both. Most issues are resolved remotely within minutes, but we provide on-site support when it is needed. For clients in our primary service area across Ventura County and the San Fernando Valley, we can typically dispatch a technician the same day.

Our helpdesk is staffed during business hours with response times measured in minutes, not hours. Critical issues are escalated immediately. For clients on managed service agreements, we also proactively monitor your systems around the clock so many problems are caught and resolved before you ever notice.

Break-fix means you call someone when something stops working and pay by the hour. Managed IT is proactive: we monitor your systems continuously, handle maintenance and updates on a schedule, and work to prevent problems before they affect your business. Most clients find it more cost-effective and far less stressful than reactive support.

Learn more about the differences here.

Yes, and it is one of the more common arrangements we work with. We integrate alongside your existing IT staff to fill gaps, handle overflow, provide specialized expertise, and cover them when they are out. Your internal person stays focused on the work that needs them most.

Learn more about our Co-Managed IT services.

Learn more about what Co-Managed IT means here.

Yes. We support both platforms fully, including setup, administration, security configuration, and ongoing management. Whether your team runs on Microsoft, Google, or a mix of both, we have you covered.

Pricing for managed IT services is based on the number of users and devices, the services included, and the complexity of your environment. Most small businesses pay a flat monthly rate that covers monitoring, helpdesk, and core security. We provide a custom quote after an initial assessment so you know exactly what you are getting and what it costs.

Review our pricing page for more information.

We regularly publish guides, tips, and industry insights on the Urban IT blog. Whether you are looking for advice on cybersecurity, compliance, or getting more out of your technology, it is a good starting point for businesses that want to stay informed.

Click here to check out our blog posts and insights.

We start with a thorough onboarding process that includes a full audit of your existing environment, documentation of your systems and infrastructure, and resolution of any immediate issues we find. Most clients notice an improvement in stability and response times within the first thirty days.

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Get in Touch

Whether you have a question about our services or want to talk through a technology challenge, we are here to help.

Phone

(818) 914-5152

Office Address

370 N Westlake Blvd, Suite 230, Westlake Village, CA 91362

Office Hours

Mon-Fri: 8:30am – 5:30pm
Weekends & After Hours: On-call

Ready to get Started?

Contact Us today!

Whether you need a more responsive managed IT provider, practical cybersecurity guidance, cloud support, or help moving an important IT project forward, Urban IT is here to help.

We work with businesses that depend on secure, reliable technology to keep their teams productive and their operations running smoothly. Tell us what you are trying to solve, what is not working as well as it should, or what you need help planning next. We will review your message and follow up with the right next steps.

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