About Us
Our Story
Urban IT was founded in 2002 by Brian Zander driven by his passion to assist others with their technology challenges and needs. What began as a small operation fueled by word-of-mouth referrals, Urban IT has since grown into a leading managed IT services provider, serving businesses across various industries. Over the years, our dedication to staying ahead of technology trends, delivering exceptional customer service, and fostering long-term partnerships has driven our steady growth. Today, Urban IT stands as a trusted partner for businesses looking to streamline their IT operations and focus on their core goals.
Our Mission
At Urban IT, our mission is to empower businesses with innovative, reliable, and scalable IT solutions that drive success. We are committed to delivering exceptional support, proactive and seamless services, and customized technology strategies that help our clients stay competitive, secure, and focused on what matters most — their growth and goals. Through strong partnerships and a relentless pursuit of excellence, we aim to be the trusted IT ally for businesses of all sizes.
Our Values
Our core values drive everything we do, from the way we deliver IT services to how we build relationships with our clients. These values are the foundation of our company and reflect our commitment to excellence, innovation, and integrity. They guide our approach to solving IT challenges and ensure that we consistently provide reliable, customer-focused solutions. By staying true to these principles, we’ve built lasting partnerships and continue to grow as a trusted leader in the IT industry.
Customer Focus
We place our clients at the heart of everything we do. By understanding their unique needs, we deliver tailored IT solutions that empower their success and help them thrive.
Reliability
Our clients count on us for consistent and dependable service. We are committed to being there when they need us, ensuring their IT systems run smoothly and securely.
Innovation
As technology evolves, we do too. We embrace new ideas and solutions to help our clients stay ahead of the curve, boosting their competitiveness in their industries.
Integrity
We value honesty, transparency, and doing what’s right. Trust is essential to lasting partnerships, and we ensure accountability in every aspect of our work with clients.
Proven Reliability, Recognized by Industry Leaders
Award-Winning IT Support
Meet the Management Team
Our skilled and dedicated team drives the success of Urban IT, working together to deliver the best IT solutions and support for your business.
Brian Zander
Founder & President
Kevin Wilson
Director of Managed Services
Nate Wolk
Director of Client Experience
Company Culture
At Urban IT, we believe that a strong, positive company culture is the foundation of exceptional service. Our culture is built on collaboration, innovation, and continuous learning, where every team member is encouraged to contribute ideas and grow both personally and professionally. We foster an environment of mutual respect, open communication, and shared goals, ensuring that our team stays motivated and engaged in delivering the best possible results for our clients. By promoting work-life balance and celebrating achievements, we create a dynamic workplace that inspires excellence and fosters long-term success.