Co-Managed IT
A Perfect Balance Between In-House & Outsourced IT
Urban IT bridges the gap between your in-house IT team and outsourced expertise through our co-managed IT services. Instead of replacing your staff, we work alongside them; offering scalable support, enterprise-grade tools, and specialized knowledge that might not be available internally.
We can handle the routine maintenance, service desk overflow, IT projects, and 24/7 monitoring so your team can focus on strategic initiatives. Need help with complex projects, cloud migrations, or tightening cybersecurity? We’ve got you covered.
Why Partner with Urban IT?
With our co-managed IT services, you get…
Added Service Desk Coverage
When your in-house IT team is overwhelmed, we provide seamless service desk support to handle day-to-day user requests. From troubleshooting common issues to resolving more complex problems, our team ensures quick response times, minimizing downtime and keeping your staff productive without stretching your internal resources too thin.
24/7 Computer & Network Monitoring
Urban IT keeps an eye on your systems around the clock. With real-time monitoring and alerting, we detect potential problems before they escalate into costly disruptions. This continuous oversight helps maintain optimal performance, reduce security risks, and give your team peace of mind knowing critical systems are always protected.
Proactive IT Updates
& Maintenance
We don’t just fix problems; we prevent them. Urban IT handles routine patching, updates, and system optimization so your IT environment stays secure and runs smoothly. By proactively addressing vulnerabilities and performance issues, your internal team can focus on higher-value projects instead of firefighting recurring IT headaches.
Backup & Disaster Recovery
Protecting your business-critical data is a top priority. We implement robust backup solutions and disaster recovery plans designed to minimize downtime and data loss. Should the unexpected happen, whether it’s ransomware, hardware failure, or a natural disaster; we’ll help ensure your systems can be quickly restored with minimal disruption.
IT Projects, Budgeting
& Planning
From cloud migrations to network upgrades, we bring specialized expertise to support projects that may fall outside your team’s experience. Urban IT acts as an extension of your staff, offering the additional knowledge and manpower needed to plan, execute, and complete complex IT initiatives on time and within your budget.
Advanced Cybersecurity Expertise
Cyber threats evolve daily, and keeping up can be challenging. We help strengthen your defenses with enterprise-grade security tools, monitoring, and best practices. From endpoint protection to compliance support, we ensure your business stays resilient against cyberattacks while helping your team stay ahead of emerging risks.